Are You Saying It or Singing It? How We Communicate Shapes How We’re Heard
Have you ever walked out of a meeting and immediately started replaying everything you said?
“Did I explain that well?”
“Did they understand my point?”
“Did I sound like I knew what I was talking about?”
It’s easy to leave a meeting feeling like you somehow missed the mark, especially when you care about your work and want your ideas to be taken seriously. We might assume the problem was what we said or perhaps what we didn't say. We may spend the rest of the day analyzing the conversation, wondering whether we should have been more prepared, more articulate, or more assertive. But sometimes, the issue isn’t what you said, but how you said it.
When your voice changes the message
There's a communication habit that many people don't even realize they're doing: “singing” their statements.
When we speak with an upward inflection or questioning tone, we can unintentionally make a statement sound like a question. This can happen especially when we're nervous, speaking to someone we perceive as more senior, or discussing something where we feel particularly invested in being understood. The attention can shift away from what we’re saying and focus on how certain we seem about saying it. For example:
“I would probably recommend going in this direction?”
vs.
“I recommend going in this direction.”
The difference is subtle, but the second version allows your knowledge to take up a little more space. You may have years of experience, extensive knowledge, or a thoughtful perspective to contribute. Yet if your delivery sounds uncertain, the listener may become more focused on the uncertainty in your delivery than the substance of your message.
You don’t have to sound uncertain to be collaborative.
Speaking matter-of-factly doesn’t automatically mean being cold, rigid, or overly authoritative. It simply means allowing your voice to sound as confident as the knowledge behind it. We often think confidence means knowing everything, but that isn’t true. You can be knowledgeable and still be nervous; you can be an expert and still second-guess yourself; you can be collaborative without constantly qualifying your thoughts.
Before you leave your next meeting wondering whether you said the right thing, try asking yourself a different question: “Did I communicate what I know with the same confidence that I actually feel in my knowledge?” Are you ending statements like questions? Are you using phrases like “I think,” “maybe,” “I’m not sure but…” when you actually do know?
Here’s a little reminder: you already earned your seat at the table. You don’t have to prove that you belong there by knowing everything. But when you do know something, let yourself say it like you know it.
Speak clearly, speak intentionally, and let your expertise sound like expertise.